Frequently Asked Restoration Questions
Yes, we provide you with written warranty on our workmanship. If there is a manufacturer’s warranty, then we help enforce it if there were defective products that were used. In over 19 years in business we have stood behind every warranty that we have written.
Fire and Smoke Restoration FAQs
Fire damage restoration is the process of returning your property to its pre-loss condition. This process includes replacing, repairing, and cleaning the damaged areas of your home. This includes estimating and securing an agreed price of repair with your insurance adjuster if a claim is filed and covered under your insurance policy.
A professional restoration contractor is the best choice when dealing with fire and smoke related issues. The training and experience a restoration contractor brings to a fire damage project will help to ensure the project gets completed with no subsequent hidden damage and smoke odor issues manifesting themselves months or years later.
Your restoration contractor can provide contact information and assistance to have your personal items removed, cleaned, and stored during the reconstruction of your home. Content companies, working with your insurance adjuster, can assist in salvaging, inventory, packing out the contents before repairs to your home start. Your contents can then be packed-in and reset upon completion of the repairs.
Water & Mold FAQs
Storm & Catastrophe Reconstruction FAQs
While each situation is unique, the overall approach is to first stabilize the affected areas to prevent further damage. This is something most insurance policies require of their policyholder in the event of a storm event. A thorough evaluation will be conducted and a detailed estimate will then be submitted to obtain an agreed price of repair with your insurance adjuster. Once the agreed price of repair is reached, the repairs can be scheduled with your contractor.
Through the use of an estimating program called Xactimate, we can secure and agreed price of repair with your insurance company. Using this program, we can prepare a thorough scope of repairs needed for your home and the only out of pocket cost you should expect is your insurance deductible. We are listed on several insurance company’s vendor programs which means we have met their criteria and have experience working directly with their adjusters.